We offer a variety of support plans to our customers, and we work in close partnership with Ericsson if you require support on Erlang VM or OTP. Whatever your project or specific needs, there are a number of ways that we can help:
Tech support is a fundamental part of any project. Planning a new project, mid-development, migrating to a new platform/version of Erlang/OTP or simply supporting a working production environment; whatever stage you’re at, our expert advice on application design and implementation is available on tap.
Enjoy the benefits of privacy and an SLA and know that any patches and workarounds will be built into the next release. We support all Erlang/OTP systems, any enterprise distro applications (Cowboy, Lager, Folsom, Exometer, Rebar3, etc), those from the Ericsson distribution plus diverse hardware and software platforms.
Support plans are tailored around you – get in touch to discuss what you need. Flexibility is important, so we’re happy to tailor these plans to work around individual needs. Read our Support Plan Overview to learn about the major features in our standard support plans:
Get in touch to work out what you need: